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VIP Lounge

VIP Lounge

Shoot for the stars and unlock cosmic rewards in the Moon Games VIP Lounge! We’ve travelled the galaxy far and wide! So we can safely say that if you’re selected and invited as a special Moon Games VIP, you’ll be pampered with the star-studded VIP experience.

As an elite member, you can access a full suite of intergalactic rewards! You’ll also be spoilt with your own personalized VIP Account Manager, which you can contact for any assistance 24/7. As an extra incentive, you can climb the ranks from Sapphire to Emerald, and Diamond, to receive the full VIP treatment.

While you rub shoulders with the other VIP members, you’ll be treated to glamorous perks like weekly cashback, personalized gifts, extra Free spins and seasonal bonuses. You can also unlock special gifts like high withdrawal limits, low wagering amounts and much much more!

    • How Can I Become A VIP?

      It is simple, you only need to play. Being a loyal and admirer of Moon Games, you are able to shape your path to the elite classes of the loyalty pyramid. Once you are spotted by the VIP team for your exceptional dedication to Moon Games casino site, an official personalised invite to the VIP Lounge will be sent. Only those invited can access the online casino VIP programs.

      Oh yes, if you are a VIP at a different brand, feel free to get in touch with the VIP team. They might end up proceeding with something special for you. Some matching VIP casino bonus maybe?

    • How Can I Reach The VIP Team?

      The friendly and enthusiastic VIP team can be contacted through call or email on specific times. You may contact them if you think you might have been missed on the invites. Need the contact details? Here you go;

      VIP Players Hotline: 0800-680-0638
      The line is available on Sun-Thu 8:30-17:00 Or contact us by e-mail: vip@moongames.com

    • What Can I Get As A VIP??

      Now we’re talking! As a privileged player at the VIP casino, you may expect something outstanding and incredibly fun since Moon Games always tries to offer the biggest share to its fellow players. The online casino VIP program is packed with extraordinary perks but some honourable mentions would definitely be:

      - Access to a dedicated VIP Team
      - Additional Free Spins and Giveaways exclusively for VIPs
      - Weekly Cashbacks on - your net losses awarded
      - Personalised and Special Benefits to VIPs.


    • Terms:
      VIP Levels are considered based on your monthly activity and playing history at Moon Games. Each VIP level guarantees benefits available for the VIP on a certain stage. Status recognition bonus has no restriction and is given as real money. It is available 1x (once) per level, you will be rewarded with a no-restrictions bonus each time your VIP level is upgraded. Sunday Free Spins are credited every Sunday and available until Monday midnight every week when you make at least 1 (one) deposit the previous week (counted until Saturday). Winnings from Free Spins must be wagered 70x prior to withdrawal. Weekly Cash Back is credited on Mondays as a bonus and must be wagered 70x prior to withdrawal. Withdrawal limits mentioned in the VIP program state the maximum limit and can be raised based on the management’s decision. To increase your withdrawal limits contact your VIP Manager for assistance.. | Last updated June, 2018.

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